As we close out the year, I wanted to share Pat Spencer’s story about working outside within communities. Pat Spencer, Senior Director of Strategic Solutions at Intervision, not only focuses on strategically leading the business he works for, but also the community around him. To accompany his successful 25-year career, Pat takes serving his community personally, placing extensive focus on human empowerment through talent incubation of abuse victims, students and service members.
Shot of a Working Data Center With Rows of Rack Servers. Led Lights Blinking and Computers are … [+]
InterVision Systems is based in Santa Clara, California, but Pat is in Indianapolis, Indiana. A few of the organizations he’s involved with are below:
- Coburn Place: empowers victims of intimate partner violence and help their families re-establish themselves in the community with employment, education and continued support for how to deal with this type of trauma;
- Indy Teacher TechConnect: provides workshops on digital marketing, security and other related technology topics to help teachers achieve effective professional development training for students on careers in technology; and
- ESGR: promotes cooperation and understanding between civilian employers and their National Guard and Reserve employees.
Mary Juetten: What problem are you solving?
Pat Spencer: InterVision is a strategic service provider focused on business outcomes-based technology solutions. We aim to help IT leaders transform their business by solving for the right technology, deployed on the right premise, and managed through the right model to fit their unique demands and long-term goals.
Juetten: Who are your customers and how do you find them?
Spencer: Our customers are enterprise organizations that understand the value of having a trusted technology partner who provides recommendations based on experience. Our customers come from all industries such as legal, financial services, manufacturing and healthcare and the one thing they all have in common is wanting an IT partner that will take responsibility for being an extension of their team and helping them solve problems.
Juetten: Who makes up your team (InterVision as a whole)?
Spencer: I currently am responsible for managing revenue for InterVision’s East Region and Public Sector. These two diverse teams are made up of an experienced sales team that works collaboratively with a group of Solution Architects, System Engineers and Onboarding Specialists to design, build and support the various solutions we deliver to our clients.
Juetten: How did past philanthropic experience help you grow as a businessman?
Spencer: If I had to sum this up in one word, it would be humility. I have lived a blessed life and learned early that we should be thankful for what we have, no matter the circumstances, and show compassion toward others. That has translated into a desire to help others, especially those with barriers and challenges in their lives that they ultimately had no control over.
Juetten: How do you measure success and what is your favorite success story?
Spencer: In my opinion, success is rooted in your personal achievement compared against what you set out to do and if you stayed true to yourself while doing it. It’s not about “what” you become, it’s about “who” you become that establishes your true success. One of my favorite success stories is a lady that had gone through Coburn Place as a resident, which means she was abused and needed to find shelter for herself and her children. We were doing our Holiday Home party where we provide Christmas trees, ornaments and other holiday decorations to the residents to have for their apartments. She came in with a pink t-shirt, her hair was pink and she came up to me asking for pink lights for her Christmas tree. She had a great smile and her positive attitude was contagious. I asked her why she wanted pink lights and she said her cancer was gone and she wanted everything to be pink for the Holidays. For any person to have gone through what she did and to have that positive attitude and outward happiness to me, defines success.
Juetten: Provide some success examples from community work.
- Coburn Place – Each Christmas season, we work with women and their families providing assistance to make their Christmas a little brighter by providing trees, lights, ornaments and decorations for them and their families. We provide an evening for them where they can come and get a light snack and refreshment and pick out the items they would like to decorate their apartments with, while their kids can sit and watch holiday movies.
- LifeBridge – This is a Christian organization that works with elementary through high school aged children by providing after school care that includes a meal, activities and education on the Christian faith. The amazing part of this program is the compassion and love these kids have knowing that most of them are dealing with challenges, whether in school or at home. Their resiliency is uplifting and we consistently learn from them as much as they learn from us.
- TeacherTechConnect – This network of local Indianapolis tech leaders is an organization that a colleague of mine and I started in 2016. We realized that our schools are actually doing a decent job of recognizing the value of a career in technology as evidenced by all the STEM, coding, robotics and hackathon activities taking place across the area. However, the real gap is in teacher education about those careers in technology. We heard loud and clear from teachers that they did not know how to match up skill sets to existing tech careers and so the network we built is made up of volunteers willing to go into the schools and talk with the teachers. We hold after school programs for the teachers where tech leaders discuss what types of jobs they have available as well as the skill sets they look for in hiring talent. To date, we have a network of over 100 tech leaders and have proactively worked with 3 school districts.
Juetten: What’s the long-term vision for the company?
Spencer: Our long term vision is to be a nationally recognized Strategic Services Provider, which means we are using the experience we have in hardware, software, public cloud, cloud hosting, security, artificial intelligence, machine learning, data analytics, managed services and disaster recovery to improve an organization’s ability to use technology as a competency.
Juetten: How are you using technology to give back to the community?
Spencer: As mentioned above, this would be Teacher TechConnect. Focusing on what we know about our industry and using it to educate the next generation through their teachers will provide more connection between what the kids are learning and a potential career in technology. We especially are working toward keeping more kids in the Indianapolis area as our tech needs continue to outpace the current number of students going into a technology career. And, one of the key messages is to ensure the students realize it’s not all about a 4-year degree. We speak to them about all options after high school including going directly into the workforce, 2-year programs and the military as potential options and have specific tech leaders speak to their career path to help reinforce that it’s not just “one size fits all”.
An inspiring story to end 2019 and the decade. Best wishes to all for a safe and happy new year. #onwards.